Transform every visitor into a customer with converso’s AI sales assistant
AI-powered chat and voice assistant that closes sales, offers deals, and guides customers from discovery to checkout.

Conversational AI for retail
Transform every visitor into a customer with Converso’s AI sales assistant
AI-powered chat and voice assistant that closes sales, offers deals, and guides customers from discovery to checkout.

We are Converso
We blend strategy, creativity, and technical expertise to build conversational AI for retail platform

Why Converso?
Maximise every customer interaction with intelligent AI.
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AI-driven conversations:
Converso anticipates customer needs and offers personalised recommendations—whether through chat or voice.
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Smooth cart handoff:
Converso guides customers from browsing to checkout, ensuring the sale is completed seamlessly.
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Real-time personalisation:
Converso uses advanced AI to tailor deals and upsells to each customer based on their behaviour.
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More than just a sales agent:
Converso can help customers track their orders, answer policy related queries and also raise support tickets
Chat bubble
Improve your customer conversations with a chat bubble that makes communication clear and easy, leading to happier customers.


Product comparison feature
Allow your customers to easily compare products and add them to cart from the chat, making your shopping faster and simpler.
Smart shopping through AI voice assistance
Converso’s voice assistance interprets speech and delivers smart, text-based responses, creating a more engaging and intuitive experience.


Add to cart with ease
Enable easy cart additions directly from the chat to enhance customer convenience and drive more sales for your business.
Grow your retail business with conversational AI
Increase conversions
Enhance visitor conversion by providing personalised support and product recommendations.

Improve user engagement
Improve conversations using NLP practices to interact in a human-like manner.

24/7 Customer support
Tackle customer queries and frequently asked questions round the clock.

Personalise your smart shopping assistant

Customise experience
Customise your AI agent to reflect your branding. Adjust the background color for additional emphasis and further customisation by altering another layer.
Personalise AI agent image
Personalise the image of your AI agent to better connect with your audience. By uploading a custom avatar, you can make the AI agent more relatable and aligned with your brand.


Key performance metrics for better customer engagement
Converso helps your retail business understand the user needs, what they prefer, and how frequently they buy products. Get in-depth performance metrics to help your e-commerce platform optimise customer engagement and AI interactions.
Everything you need to close more sales—powered by AI.
Why Conversational AI for retail?
Engage instantly:
No waiting, no frustration. AI-powered conversations keep customers hooked.
Automate at scale:
Smart shopping companion handles thousands of queries simultaneously.
Human-like experiences:
A smart shopping assistant adapts, understands, and responds like a human, only faster!
Personalise, engage, simplify
Shoppers expect instant, personalised experiences, and Conversational AI delivers exactly that. From smart product recommendations to seamless order support, it creates a frictionless shopping journey.
AI ensures every interaction is smooth, engaging, and effortless. With voice and chat commerce on the rise, meet customers where they are. Anytime, anywhere.
Your competitors are using it
Most retailers are using Conversational AI to automate inquiries, cut response times, and boost conversions. With 80% already using AI-driven assistants to reduce costs and enhance customer experience, the future of retail is here. Don’t fall behind!
FAQs
Got questions? We’ve got answers.
Can Converso be customised for my brand?
Yes! You can adjust Converso’s appearance, offers, and messaging to fit your brand.
Does Converso handle both voice and chat?
Yes, Converso can interact with customers via chat or voice, depending on their preference.
How does Converso hand off to the cart?
Once a customer confirms their choice, Converso automatically adds the product to their cart and opens the checkout window.
Can i track Converso’s performance?
Absolutely. You can monitor sales, customer interactions, and conversion rates from Converso’s back-end dashboard.