Transform every visitor into a customer with converso’s AI sales assistant

AI-powered chat and voice assistant that closes sales, offers deals, and guides customers from discovery to checkout.

We are Converso

We blend strategy, creativity, and technical expertise to build conversational AI for retail platform

Why Converso?

Maximise every customer interaction with intelligent AI.

  • AI-Driven Conversations:

    Converso anticipates customer needs and offers personalised recommendations—whether through chat or voice.

  • Smooth Cart Handoff:

    Converso guides customers from browsing to checkout, ensuring the sale is completed seamlessly.

  • Real-Time Personalisation:

    Converso uses advanced AI to tailor deals and upsells to each customer based on their behaviour.

  • More than just a Sales Agent:

    Converso is more than a sales agent, it can help customers track their orders, answer policy related queries and also raise support tickets

Chat Bubble

Improve your customer conversations with a chat bubble that makes communication clear and easy, leading to happier customers.

Product Comparison Feature

Easily compare products and add them to your cart from the chat, making your shopping faster and simpler.

Smart Shopping through AI voice assistance

Convers’o voice assistance interprets speech and delivers smart, text-based responses, creating a more engaging and intuitive experience.

Add to your cart with ease

Enable easy cart additions directly from the chat to enhance customer convenience and drive more sales for your business.

Grow your retail business with conversational AI

Increase conversions

Enhance visitor conversion by providing personalized support and tailored product recommendations.

Improve user engagement

Improve conversations using NLP (Natural Language Processing) practices to interact in a human-like manner.

24/7 Customer support

Be consistent and ever-ready to tackle customer queries and frequently asked questions regarding your e-commerce store.

Grow your retail business with conversational AI

Customisable Experience

Personalised your AI agent to reflect your branding.  Adjusts the background color for additional emphasis and further customisation by altering another layer.

Personalise AI agent image

Personalised the image of your AI agent to better connect with your audience. By uploading a custom avatar, you can make the AI agent more relatable and aligned with your brand.

Key performance metrics for better customer engagement

Converso helps your retail business understand the user needs, what they prefer, and how frequently they buy products. Get in-depth performance metrics to help your e-commerce platform optimise customer engagement and AI interactions.

Everything you need to close more sales—powered by AI.

AI-Driven Chat and Voice:

Converso’s advanced AI makes it possible for customers to engage through both chat and voice, offering a seamless experience

Real-Time Personalisation:

Converso analyses customer behaviour and tailors product recommendations and deals accordingly.

Dynamic Upsells & Cross-Sells:

Increase your average order value by automatically suggesting relevant product upgrades and add-ons.

Handoff to Cart:

Converso seamlessly transitions customers to checkout once they’ve made their purchase decision.

Back-End Control:

Manage and customise Converso’s performance through a user-friendly back-end dashboard, allowing you to tweak offers, track analytics, and monitor sales.

FAQs

Got questions? We’ve got answers.

Can Converso be customised for my brand?

Yes! You can adjust Converso’s appearance, offers, and messaging to fit your brand.

Yes, Converso can interact with customers via chat or voice, depending on their preference.

Once a customer confirms their choice, Converso automatically adds the product to their cart and opens the checkout window.

Absolutely. You can monitor sales, customer interactions, and conversion rates from Converso’s back-end dashboard.