Agile shopping companion powered by conversational AI
Bring a new dimension to customer interactions with conversational AI
Converso is your tireless sales agent that works 24/7 and improves customer support. This easy-to-use smart shopping companion could plug into any website. Converso is easily configurable and is designed to handle your business needs effortlessly.
With Converso, you can focus more on growing your business while it takes care of customer queries, keeping your shoppers happy and engaged with fast, reliable assistance at any time.
Make your customer interactions feel human with the support of conversational AI
Human-like Conversations
Communicate with customers in a natural language to enhance engagement and create a more immersive experience.
Smart Self-Serve
Allow customers to interact with your services in the chat, including ordering, comparing, payment facilitation, and more.
Omnichannel Support
Converso connects with your social media accounts, ensuring relevant customer interactions and easy engagement across platforms.
scalable and robust
Your scalable AI-driven tool built for today’s e-commerce platforms, Converso helps create personalised customer experiences that drive engagement and build lasting relationships.
Manage all the unanswered questions
Converso improves your customer experience by answering customer queries promptly. Back your e-commerce business with a conversational tool built on Large Language Models (LLM) specialised for the retail space.
Easy to setup
Set up an AI-powered sales agent in simple steps and handle customer interactions effortlessly. No extensive technical skills or tools are required for setting up your communication agent powered by AI.
Learn from previous conversations and adapt to new queries
Converso continuously learns from past conversations, allowing it to adapt and respond more effectively over time. By understanding context and past trends in customer queries, Converso refines its responses to provide more accurate and relevant information.
Inquire, compare, choose and add to cart
Converso lets you discover products, check out promotions, and compare items without leaving the chat.
Advance analytics to understand customer behaviour
Converso has an analytics engine where you can see how customers are interacting with the service, giving you valuable insights into customer behaviour.
Enhance your brand’s voice with custom AI chat
Full control over the typography of your AI chat interface. Customise the font according to your brand guideline.
End-to-end support covering after-sale care, delivery, policies, and API integration
Converso helps your retail business identify opportunities for improvement that support every stage of the sales journey, from initial customer interaction to post-purchase follow-up.
